FREQUENTLY ASKED QUESTIONS

How do I book a tour?

  • Bookings can be made directly via email, phone, website or through your local travel agent. Please indicate your life jacket size as well.

Can I travel alone?

  • Package A, B and C operate with a minimum of 3 pax. Package D operates with a minimum of 2 pax. For solo travellers or couples, do email us or fill in the booking form and we will get back to you on package availability of your requested date.

Can I bring my children for the tour?

  • Our kayaking trips are suitable for children aged 5 and above (accompanied by an adult) and for the old as well! Do indicate your child’s age, height, and weight for bookings.

What do the charges include?

  • Prices include pick up / drop off from any hotel in Kuching city, as well as drinks and a complimentary meal. Please inform us if you have any dietary restrictions.

Do you accept cards?

  • We only accept cash payments.

What time do we set off?

  • Pick up time for Package A is 9.00am and 8.00am for Packages B, C & D. Do note, however, that we do not do pick ups from hotels in Damai or Santubong so please arrange for transportation to Grand Margherita Hotel where we’ll meet you instead.

Do we have to pay the full amount for children?

  • Children below the age of 12 get 50% off!

Is this a rain or shine adventure?

  • We will cancel any trip in adverse weather conditions. You will get a full refund if you choose not to postpone it to another day.

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